This position is responsible for stocking and re-stocking all bar inventories and supplies while maintaining the organization of the bar. Assisting the bartenders and cocktail servers (when applicable) in all aspects of guest service. Interacting with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Primary duties include maintaining professional appearance standards, anticipating and accommodating guest needs, providing professional and exceptional service, ensuring delivery of all food and beverage to guests, maintaining cleanliness of the bar and venue, following supervisor’s instructions, possessing general knowledge of food and beverage menus and company policies, complying with health and sanitation standards, working as part of a team, communicating guest needs to support staff and management, setting up bar stations, performing side-work and opening/closing procedures, assisting bartenders for quality and speedy service, managing trash disposal, organizing back of house storage and refrigeration, maintaining liquor displays and shelving, reporting breakage or damage, and attending daily pre-service meetings. Secondary duties include attending training sessions and meetings, learning and sharing knowledge, portraying a positive and professional attitude, demonstrating knowledge of Tao Group Hospitality and supporting hotel environments, and providing team support. Minimum qualifications include previous hospitality and bar-backing experience, experience in high-volume restaurant/nightclub/lounge, knowledge of Mohegan Sun corporate and department policies, and completion of Tao Group Hospitality bar back training and Food Handling Certificate. Physical demands include standing, lifting up to 50 lbs, bending, repetitive motion tasks, exposure to hot kitchen elements and cleaning materials, and ability to work a flexible schedule including days, evenings, and weekends. Mohegan Sun reserves the right to make changes to the job description as necessary.
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