Job Description
Job Requisition: Airport Shuttle Driver / Bell Attendant Location: Hilton Garden Inn Millenium Center
Schedule: Part-time / Relief
Compensation: $16/hour + tips
Job Overview Hilton Garden Inn Millenium Center, managed by Auro Hotels, is looking for a Par-time/Relief Airport Shuttle Driver / Bell Attendant who will deliver exceptional service while assisting with guest transportation, luggage handling, and information sharing. This hybrid role combines the responsibilities of both a Shuttle Driver and Bell Attendant, creating a welcoming experience for all guests.
Essential Job Functions Shuttle Driver - Guest Transportation: Transport guests safely to and from the airport and hotel, following all traffic regulations. Provide a welcoming environment and assist with luggage as needed.
- Vehicle Maintenance: Conduct daily pre-driving checklists to ensure vehicles are in excellent working condition, including checking lights, brakes, fluids, and tire pressure.
- Safety and Cleanliness: Operate vehicles safely and maintain cleanliness by washing and fueling as needed.
- Communication: Inform guests of hotel services and local amenities. Respond promptly to guest inquiries and requests.
- Record Keeping: Maintain transport schedules and document pick-up and drop-off details accurately.
- Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Bell Attendant - Guest Welcome: Warmly welcome guests, creating a positive first impression. Assist with directions, hotel information, and transportation arrangements.
- Luggage Assistance: Load and unload luggage from various vehicles, transport belongings to and from guest rooms, and demonstrate room features.
- Organization and Security: Organize and store luggage properly, complete baggage claim tickets, and follow security protocols for guest information and room keys.
- Collaboration and Responsiveness: Maintain effective communication with Bell Staff and other departments. Be attentive to special guest needs, large groups, VIPs, and other requests.
- Entrance Cleanliness: Keep the hotel entrance, bell stand, and bell closet clean and organized with daily light cleaning.
Requirements - Driver's License: Valid license with a clean driving record.
- Guest Service Skills: Strong communication skills with a welcoming demeanor.
- Manual and Automatic Driving Skills: Able to drive both manual and automatic vehicles.
- Physical Stamina: Ability to lift and carry luggage, packages, and other items.
- Teamwork and Problem-Solving: Works well with other departments and can remain calm during high-activity periods.
Benefits Auro Hotels offers comprehensive benefits for full-time employees, including:
- Discounts at All Auro Hotels Properties in addition to brand benefits (Hilton, Marriott etc.)
- Employee Wellness Program
- Fitness Reimbursement
- Friends & Family travel discounts
- Employee referral program
- Career Development Program to Enhance Skills and Advance Careers
- Educational Support: Rama Scholarship Program, potential financial assistance for the college education of children of qualified associates.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor. Hilton Garden Inn Atlanta Airport
Job Tags
Full time, Part time, Relief, Local area,