Sr. UX Researcher - Remote Job at cyberThink, Baltimore, MD

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  • cyberThink
  • Baltimore, MD

Job Description

Job Description:
As a senior UX researcher, you will play a pivotal role in shaping our products and services by uncovering user insights and translating them into actionable recommendations. They will work closely with cross-functional teams to ensure our digital experiences are user-centered and meet the highest standards of usability. A senior UX researcher will be essential for creating user-centered products and services. They will gather insights into user behavior, preferences, and pain points, which not only improves user satisfaction but also informs decision-making, reduces development costs, and accelerates time to market. By identifying usability issues early and validating design decisions with real users, this role will contribute to long-term success and data-driven innovation, giving a competitive edge in the market.


Responsibilities:
  • User Research: Conduct user research activities such as interviews, surveys, usability testing, and user observations to gather insights into user behavior, needs, and pain points.
  • Persona Development: Create user personas and user journey maps to help teams better understand and empathize with our target audience.
  • Usability Testing: Plan, conduct, and analyze usability tests to evaluate the effectiveness and efficiency of our designs. Using the correct tool for the job (e.g. usertesting.com).
  • Competitive Analysis: Stay up to date with industry trends and competitors' offerings to ensure our products remain competitive and innovative.
  • Collaboration: Collaborate with UX designers, and product managers to integrate user insights into the product development process.
  • Report and Presentation: Communicate research findings and insights through well-structured reports, presentations, and workshops.
  • Continuous Improvement: Advocate for user-centered design principles and champion a culture of continuous improvement in user experience within the organization.



The hourly range for roles of this nature are $40.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.


cyberThink is an Equal Opportunity Employer.

Job Tags

Hourly pay,

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