Job Description
Job Description
Job Description:
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\n - Skilled Voice/Data Communications Engineer to support and maintain secure voice and data communication systems for Department of Defense (DoD) operations.
\n - The ideal candidate will have a deep understanding of Avaya Communication Manager or Avaya Aura systems, experience with COMSEC equipment, and proven expertise designing and maintaining telecommunications systems within secure environments.
\n - A Secret clearance and active CompTIA Security+ certification are required.
\n - Design, implement, and support voice and data telecommunications networks, ensuring interoperability and security across classified/unclassified environments.
\n - Maintain, configure, and troubleshoot Avaya Communication Manager or Avaya Aura telephony systems.
\n - Provide Tier II/III support for voice systems and collaborate with network and cybersecurity teams to isolate and resolve complex system issues.
\n - Ensure telecommunications compliance with DoD cybersecurity standards and participate in Information Assurance (IA) and STIG implementation.
\n - Manage, inventory, and maintain COMSEC equipment (e.g., Secure Terminal Equipment [STE], Secure Telephone Units [STU-III]).
\n - Develop and maintain detailed system diagrams using MS Visio and maintain up-to-date technical documentation.
\n - Participate in modernization and lifecycle management of voice and data infrastructure.
\n - Interface with vendors, security teams, and government personnel to coordinate installation, maintenance, and upgrades of voice/data systems.
\n - Support VoIP integration, Quality of Service (QoS), encryption protocols, and secure communications configurations. Desired Skills and Competencies :
\n - In-depth knowledge of Avaya VoIP architecture and protocols (SIP, H.323).
\n - Familiarity with DoD Information Assurance standards, RMF compliance, and DISA STIG implementation for voice systems.
\n - Experience in secure enclave environments (e.g., SIPRNet, NIPRNet).
\n - Strong understanding of LAN/WAN networking concepts, including VLANs, QoS, and MPLS as they relate to voice/data integration.
\n - Experience with telecommunications cabling standards (e.g., TIA/EIA).
\n - Excellent technical writing and documentation skills.
\n - Strong communication and interpersonal skills, with the ability to work independently or in a team setting.
\n - Familiarity with other secure voice systems and communication platforms a plus.
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Required Skills and Experiences:
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\n - Must be a U.S. citizen
\n - A secret security clearance
\n - 10+ years of directly related experience supporting Avaya Communications Manager/Aurora
OR
Bachelor’s degree in related discipline with 8+ years of equivalent experience \n - Two years supporting COMSEC equipment STE, STU Knowledge of MS Visio
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Degree Requirements:
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- Bachelor's degree and a minimum of 8 years of relevant experience.
OR
10 years of experience.
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